An edition of Benchmarking and definitions within contact centres
(2003)
Benchmarking and definitions within contact centres
by Scotland. Scottish Executive.
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Call centersPlaces
Scotland| Edition | Availability |
|---|---|
1
Benchmarking and definitions within contact centres
2003, Scottish Executive
in English
075594061X 9780755940615
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- Created September 20, 2008
- 2 revisions
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| December 15, 2009 | Edited by WorkBot | link works |
| September 20, 2008 | Created by ImportBot | Imported from Talis record |