An edition of The learning effects of monitoring (2010)

The learning effects of monitoring

The learning effects of monitoring
Dennis Campbell, Dennis Campbe ...
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Last edited by MARC Bot
January 3, 2023 | History
An edition of The learning effects of monitoring (2010)

The learning effects of monitoring

This paper investigates the relationship between monitoring, decision-making, and learning among lower level employees. We exploit a field-research setting in which business units vary in the "tightness" with which they monitor employee decisions. We find that tighter monitoring gives rise to implicit incentives in the form of sharp increases in employee termination linked to "excessive" use of decision-rights. Consistent with these implicit incentives, we find that employees in tightly monitored business units are less likely than their loosely monitored counterparts to: (1) use decision-rights; and (2) adjust for local information, including historical performance data, in their decisions. These decision-making patterns are associated with large and systematic differences in learning rates across business units. Learning is concentrated in business units with "loose monitoring" and entirely absent in those with "tight monitoring". The results are consistent with an experimentation hypothesis in which tight monitoring of decisions leads to more control but less learning.

Publish Date
Language
English
Pages
41

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Edition Availability
Cover of: The learning effects of monitoring
The learning effects of monitoring
2011, Harvard Business School
in English
Cover of: The learning effects of monitoring
The learning effects of monitoring
2010, Harvard Business School
in English

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Book Details


Edition Notes

"November 2010"--Publisher's website.

Includes bibliographical references.

Published in
[Boston]
Series
Working paper / Harvard Business School -- 11-053, Working paper (Harvard Business School) -- 11-053.

The Physical Object

Pagination
41 p.
Number of pages
41

Edition Identifiers

Open Library
OL45316570M
OCLC/WorldCat
693667203

Work Identifiers

Work ID
OL33407305W

Source records

Harvard University record

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