Ivanka Menken

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Knowledge management and itil v3: creating the adaptive organization- making knowledge ...

by Ivanka Menken First published in 2009 — 1 edition
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ITIL Foundation - Study Guide and ELearning: ITIL Foundation - Study Guide and ELearning Program

by Ivanka Menken and The Art Service First published in 2017 — 1 edition

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SaaS - the Complete Cornerstone Guide to Software as a Service Best Practices Concepts, Terms, and Techniques for Successfully Planning, Implementing and Managing SaaS Solutions

by Ivanka Menken First published in 2008 — 1 edition

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Transform and Grow Your Help Desk into a Service Desk within Service Operation: Service Desk, Help Desk Best Practice within Service Operation

by Ivanka Menken First published in 2010 — 1 edition
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ITIL V3 Implementation Quick Guide - The Art of Stress-Free IT Service Management

by Ivanka Menken First published in 2009 — 1 edition

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Cloud Computing Foundation Complete Certification Kit - Study Guide Book and Online Course

by Ivanka Menken First published in 2008 — 1 edition

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Itil Foundation Complete Certification Kit

by Ivanka Menken First published in 2011 — 1 edition
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Virtualization, the complete cornerstone guide to virtualization best practices: Concepts, terms, and techniques for successfully planning, implementing and managing enterprise IT virtualization technology

by Ivanka Menken First published in 2008 — 1 edition

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ITIL practitioner agree and define (IPAD) all-in-one SLA exam guide and certification work book: define, implement, manage and review service level agreements with service level management and financial management

by Ivanka Menken First published in 2008 — 1 edition

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Itil v3 factsheet benchmark guide: an award -winning itil trainers tips on achieving itil ...

by Ivanka Menken, Gerard Blokdijk, and Claire Engle First published in 2009 — 1 edition

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Knowledge management best practice workbook: roadmap, transition, management, implementation and project plan - ready to use supporting documents bringing theory into practice

by Ivanka Menken First published in 2008 — 1 edition

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Configuration management best practice handbook: building, running and managing a configuration management data base, CMDB : ready to use supporting documents bringing ITIL theory into practice

by Gerard Blokjijk and Ivanka Menken First published in 2008 — 1 edition

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Release and deployment of production-ready software: software configuration management implement, control, manage and integrate best practices handbook : ready to use bringing theory into action

by Ivanka Menken First published in 2008 — 1 edition

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Organizational behavior and leadership management essentials

by Ivanka Menken First published in 2009 — 1 edition

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The business process management guide: practical methodology and guidelines to successful BPM

by Ivanka Menken First published in 2010 — 1 edition

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The business relationship management handbook: the business guide to relationship management : the essential part of any IT/business alignment strategy

by Ivanka Menken First published in 2009 — 1 edition

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A complete guide to cloud computing

by Ivanka Menken First published in 2008 — 1 edition

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Outsourcing best practices: step-by-step guide on how to manage the changes, challenges, opportunities and implement a successful outsourcing process

by Ivanka Menken First published in 2008 — 1 edition

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OLID: OL3765572A

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Created April 30, 2008
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April 30, 2008

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Ivanka Menken

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