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Ivor Macfarlane

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IT Service Management

by Ivor Macfarlane and Colin Rudd First published in 2002 — 1 edition

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IT Service Management

by Stationery Office Books and Ivor Macfarlane First published in 2002 — 1 edition

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A Dictionary of IT Service Management

by Ivor Evans and Ivor Macfarlane First published in 2002 — 1 edition

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ITIL V3 Small Scale Implementation (PDF)

by Sharon Taylor, Office of Government Commerce, and Ivor Macfarlane First published in 2009 — 1 edition

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IT Service Management

by Ivor Macfarlane and Colin Rudd First published in 2002 — 1 edition

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A Dictionary of IT Service Management

by Ivor Evans and Ivor Macfarlane First published in 2002 — 1 edition

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ITIL Small Scale-Implementation

by Sharon Taylor and Ivor Macfarlane First published in 2006 — 1 edition

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IT Service Management

by Ivor Macfarlane and Colin Rudd First published in 2002 — 1 edition
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OLID: OL2646014A

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Created April 29, 2008
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